To download insurance questions, click here for PDF

So that we know what your insurance coverage is, please call your insurance company and ask
the following questions and email me at with the answers:
*What is the name of your insurance co.?
*Is your insurance an HMO, PPO, EPO or POS?
*Does your insurance cover acupuncture when performed by a Licensed Acupuncturist? (if the
answer is no, then there is no need to ask more questions.)
*if an HMO, ask if you have to go to an acupuncturist in your HMO group only?
*If an HMO, what is the name of your HMO Medical Group?
*Does American Specialty Health Plan administer your insurance?
*Does Facey Health Plan administer your insurance?
*How many treatments are covered?
*What is my deductible?
*How much of the deductible is met already?
*Does the deductible apply to acupuncture treatment?
*What is the co-insurance and co-pay amount?
*What is the particular problem you are wanting to be treated for?
*Does the insurance cover the particular problem you are coming in for?
*Is Dr. Martin on your provider list and if not, how can he apply to be on it?
*What is the name of the person from the insurance company that you spoke with who provided you
with the above information?
*Please document the time and date of the call, just in case there is a problem getting them to pay in
the future.
NOTE: if you are told that you have no insurance coverage, please ask me about a sliding scale. Also, if
they tell you that you have no coverage, which is unusual, I recommend you call back and speak to a 2nd
person or a supervisor.

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